Privacy Policy
Last revised: 12 June 2026
1. Introduction
GMPP (Glynnview Multi-Professional Practice) is committed to safeguarding the privacy of personal information obtained from our website. This policy applies where we act as the responsible party (data controller) for personal information collected through gmpp.co.za.
This is a website privacy notice only. GMPP maintains separate organisational privacy notices for members, employees, and patients. Those notices govern clinical and employment records.
In this policy, “we”, “us” and “our” refer to GMPP.
2. Information Officer
Name: Gerhard Grundling
Telephone: 011 741 5460
Email: gerhardgrundling@global.co.za
You may contact the Information Officer to exercise your rights or raise privacy concerns.
3. What we collect
We may collect:
- Contact form data: name, email address, phone number (optional), message, and your consent record.
- Technical data: IP address, browser type, device information, and server logs for security and troubleshooting.
- Cookie data: as described in our Cookie Policy.
- Security data: Cloudflare Turnstile tokens to protect forms from abuse.
We do not design this website to collect special personal information (such as clinical or mental health records). Please do not submit medical information through the public contact form.
4. How we collect information
- When you submit the contact form.
- Automatically through necessary cookies and server logs when you browse the site.
- Optionally through analytics cookies only if you consent.
5. Why we use your information
| Purpose | Legal basis (POPIA) |
|---|---|
| Respond to enquiries | Consent |
| Website security and abuse prevention | Legitimate interest |
| Analytics (if enabled) | Consent |
| Comply with law | Legal obligation |
6. Sharing and processors
We do not sell personal information. We use trusted service providers who process data on our instructions:
- Cloudflare — hosting, security (Turnstile), media storage (R2), and optional access controls.
- Elastic Email — sending transactional email when you submit the contact form.
These providers may process data outside South Africa. We take steps consistent with POPIA section 72 to ensure appropriate safeguards.
We will not share your personal information with third parties for their marketing unless you expressly consent.
7. Retention
- Contact form enquiries: up to 3 years unless you request earlier deletion or a longer period is required by law.
- Server logs: retained for a limited period appropriate to security needs.
- If clinical information is inadvertently submitted via the website, we will delete it as soon as practicable and, where appropriate, refer the matter to the relevant healthcare provider as responsible party.
8. Security
We implement technical and organisational measures designed to protect personal information. No method of transmission or storage is completely secure.
9. Your rights
Under POPIA you may have the right to:
- Request access to your personal information
- Request correction or deletion
- Object to or restrict certain processing
- Withdraw consent (where processing is based on consent)
- Lodge a complaint with the Information Regulator (South Africa)
Information Regulator: https://inforegulator.org.za
To exercise your rights, email gmpp.admin@global.co.za or the Information Officer above.
10. Children
This website is not directed at children under 18. If you are under 18, please involve a parent or guardian when contacting us.
11. Direct marketing
We do not send unsolicited direct marketing from this website unless you have opted in. You may unsubscribe at any time.
12. Changes
We may update this policy from time to time. The “last revised” date at the top of this page will change when we do.
13. Our details
Glynnview Multi-Professional Practice (GMPP)
148 Cranbourne Avenue, Benoni, 1501
Postal: 148 Cranbourne Avenue, Benoni, 1501
Tel: 011 741 5460
Email: gmpp.admin@global.co.za
14. Governing law
This policy is governed by the laws of the Republic of South Africa, including POPIA, the Electronic Communications and Transactions Act, the Consumer Protection Act, and applicable health professions legislation. Where this policy conflicts with legislation, the legislation prevails.